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How to buy?

Step by step: from finding the part to having it in your hands.

In short: nothing is paid on this website. You find your parts, build a list, place the order with your name and phone and get a code. You send that code to the seller on WhatsApp and together you arrange payment and shipping or delivery anywhere in Cuba. A real person always takes care of you.

Watch the step-by-step videoAbout a minute: how to search, build your list and place the order.

Step 1 · Find your part

There are three ways to reach the part you need:

Each part shows its code, the model it fits, the brand and whether it is original or aftermarket, the price in USD and whether it is in stock. Tap the name or the photo to open its page with more detail.

If you cannot find something, write to us on WhatsApp with the name of the part and the brand and model of your vehicle. We will look for it or order it for you.

Step 2 · Add it to your list

Bundles and offers

Step 3 · Place your order

Open your list (cart icon) and fill in the details:

Press Place order. Your list is then recorded in our system and you see a confirmation screen with:

If a part ran out while you were building your list, or fewer are left than you asked for, the order adjusts itself when you place it and the confirmation screen tells you exactly what changed.

Keep the code: copy it or send it on WhatsApp from the confirmation screen, because the website does not store it on your phone. It is all the seller needs to find your order, with every part and quantity, without you having to spell them out. If you lose it, no problem: write to the seller with your name and phone and they will find it.

Step 4 · Send the code on WhatsApp

Press Send the code on WhatsApp on the confirmation screen, or write yourself to the seller's number shown there and at the bottom of the page. With the code, the seller opens your order and you agree on:

Step 5 · Receive and check your parts

When you pick up or receive the parts, give your code and check the parts before leaving or before the courier goes: that the code of each part, the model, the quantity and the condition match what you ordered. If something does not match, claim it right then or within the following 48 hours, as set out in the returns policy. Electrical parts cannot be returned.

Frequently asked questions

Do I have to pay on the website?

No. The website does not charge or ask for cards. Payment is agreed with the seller on WhatsApp.

Does placing an order oblige me to buy?

No. It is a list of parts with your name on it. Until you arrange payment with the seller you can change or cancel it at no cost. If you do not get in touch, the order does not go ahead and the seller cancels it.

Are the parts set aside for me?

They are set aside once your invoice is issued, after the seller confirms the parts and the price with you. Until then the stock you see is the stock at that moment, so it is best to send the code soon.

How do I know the status of my order?

Go to Order tracking, enter your code, your phone and the last 4 digits of the recipient's ID, and you will see whether it is pending confirmation, confirmed, invoiced or delivered, with the date of each step and your parts. If you have an account, you can also see it in My account without typing the code.

I lost the code, what do I do?

No problem. Contact the seller on WhatsApp and give them the name and phone you used when ordering. With that they find your order and give you the code again. If you placed the order while signed in, you have it in My account.

Do I need an account to buy?

No. You can buy without an account and check your order in Order tracking with the code. If you like, you can create an account with your name, your email (which will be your username), your phone and a password (we send you a link to confirm the email): the orders you place while signed in are saved and you see their tracking without typing the code. If you forget the password, you can recover it with a link sent to your email, or just keep buying without an account.

Can I place several orders?

Yes. Each one gets its own code. If you prefer, ask the seller to merge them.

What is the difference between an original and an aftermarket part?

The original is the factory part from your vehicle's brand. The aftermarket part is a compatible part from another manufacturer, of proven quality and lower price. On every part you see the brand and whether it is original or aftermarket.

Can I order a part that is not in the store?

Yes. Write to us on WhatsApp with the name of the part and the brand and model of your vehicle and we will tell you whether we can get it and how long it takes.

Last updated: 8 October 2026